Skrill

Skrill is a popular electronic payment method available in nearly 200 countries worldwide. Skrill can help you transfer money across various sites instantly and can be used to top up your Exness trading accounts commission-free.

Note: This payment system may be offline for maintenance purposes at any time. If this payment method is not available, please select another available payment method in your Personal Area (PA).

Note: Currently Skrill is not available to accounts registered in some regions. Please contact Support for more information about this.

• Deposit with Skrill
• Withdraw with Skrill
• Skrill payments support

Here’s what you need to know about Skrill:

*The term “instant” indicates that a transaction will be carried out within a few seconds without manual processing by our financial department specialists. This does not guarantee that a transaction will be completed instantaneously, but that the process is begun instantly.

Deposit with Skrill

1. Select Skrill from the Deposit section of your Personal Area (PA).
2. Choose the trading account you would like to top up, as well as the deposit amount, and select the currency, then click Continue.
3. A transaction summary is presented; click Confirm to continue.
4. You will be redirected to the Skill webpage where you will either:
   a. Log in with your Skrill credentials to enter your member area.
   b. Create a new Skrill account to access your member area.
5. Choose your payment method within the Skrill website and follow the on-screen instructions.
6. Your deposit action is now complete and the funds should be reflected in your chosen trading account soon.

Withdraw with Skrill

1. Select Skrill from the Withdrawal section of your Personal Area (PA).
2. Choose the trading account you would like to withdraw funds from, choose your withdrawal currency and the withdrawal amount, and enter your Skill account registered email. Click Continue.
3. A summary of the transaction will be shown. Enter the verification code sent to you either by email or SMS depending on your Personal Area (PA) security type. Click Confirm.
4. Your withdrawal action is now complete.

Skrill payments support

If your Skrill account is blocked, please contact Support or email us at support@exness.com with proof that the account has been blocked indefinitely. Our finance department will find a solution for you.

Perfect Money

Perfect Money is an electronic payment method very popular worldwide. You can use this payment method to top up your Exness account.

Note: Perfect Money is unavailable to clients registered with our Kenyan entity, and for clients in China and Vietnam.

• Deposit with Perfect Money
• Withdraw with Perfect Money
• How do I withdraw if my Perfect Money account is blocked?

Here’s what you need to know about Perfect Money:

Note: The limits specified above are per transaction unless mentioned otherwise.

*The term “instant” indicates that a transaction will be carried out within a few seconds without manual processing by our financial department specialists. This does not guarantee that a transaction will be completed instantaneously, but that the process is begun instantly.

Deposit with Perfect Money

1. Go to the Deposit section of your Personal Area (PA), and click Perfect Money.
2. In the pop-up window, select the trading account you would like to top up, specify the amount you want to deposit, and click Next.
3. A summary of the transaction will be shown. Double-check all the data and click Confirm payment.
4. You will be redirected to the Perfect Money website.
5. Select Perfect Money account payment method, and click Make Payment to complete the transfer.
6. A page will display that your transaction is in progress.
7. Once you complete the transaction, funds will be credited to your Exness account instantly.

Withdraw with Perfect Money

1. Click Perfect Money in the Withdrawal section of your Personal Area (PA).
2. Select the trading account you would like to withdraw funds from, select your withdrawal currency, enter your Perfect Money account number, and specify the withdrawal amount in your trading account currency. Click Next.
3. A summary of the transaction will be shown. Enter the verification code sent to you either by email or SMS depending on your Personal Area (PA) security type. Click Confirm withdrawal.
4. A page will display that your transaction is in progress.
5. Funds will be credited to your Perfect Money account in a few moments.

How do I withdraw if my Perfect Money account is blocked?

You will need to contact the Support team with sufficient proof that you are the account holder, and that your Perfect Money account has been blocked/removed. You will need to provide the following, at least:

1. Your Perfect Money account number
2. Invoice ID(s)
3. Perfect Money account statements

If this satisfies the proof requirements, a manual withdrawal request can be fulfilled using available EPS payment systems; you may need to make a minimum deposit if you haven’t used the chosen EPS payment system.

Sticpay

Transact conveniently with your trading accounts using Sticpay, a global digital wallet service that allows you to deposit and withdraw instantly. In order to make use of Sticpay, you will need to either have a Sticpay account or create one from their website.

Note: Please note that this payment system may be offline for maintenance purposes at any time. If this payment method is not available, please select another available payment method in your Personal Area (PA).

• Deposit with Sticpay
• Withdraw with Sticpay
• Sticpay payments support

Here’s everything you need to know about using Sticpay:

Note: The limits specified above are per transaction unless mentioned otherwise.

*The term “instant” indicates that a transaction will be carried out within a few seconds without manual processing by our financial department specialists. This does not guarantee that a transaction will be completed instantaneously, but that the process is begun instantly.

Deposit with Sticpay

1. Select Sticpay from the Deposit section of your Personal Area (PA).
2. Select the trading account you would like to top up, as well as the deposit amount, then click Continue.
3. A transaction summary is presented; click Confirm to continue.
4. You will be asked to log into your Sticpay account on the next page.
5. Enter your personal wallet email, password, and date of birth. Click Login.
6. Sticpay displays a confirmation message with a summary of the deposit; click Pay now to confirm.
7. A page will display that your transaction is in progress.
8. Your deposit action is now complete and the funds should be reflected in your chosen trading account soon.

Withdraw with Sticpay

1. Select Sticpay from the Withdrawal section of your Personal Area (PA).
2. Choose the trading account you want to withdraw from and enter the withdrawal amount in the shown currency, then click Continue.
3. A summary of the transaction will be displayed.
4. Enter the verification code sent to your phone or email, based on your chosen security type, then confirm the action.
5. Enter the registered email address link to your Sticpay account and then click Confirm.
6. A page will display that your transaction is in progress.
7. Your withdrawal action is complete and the funds should be reflected in your bank account soon.

Sticpay payments support

If your transactions do not reflect in your trading account within the processing time, please contact Support with the details of your deposit or withdrawal handy; providing proof of payment or bank statements with your name, the amount and any additional particulars will increase our ability to assist you.

 EPS FAQs

What are the processing times for EPS?

Deposits and withdrawals executed through EPS are instant meaning that once completed, the transaction will be carried out within a few seconds without manual processing by our financial department specialists. However, this does not guarantee that a transaction will be complete instantaneously, only that the process will begin instantly. The transaction will be completed based on maximum processing time.

If your transaction is not reflected based on the allocated processing time, please contact Support.

Does Exness charge transaction fees?

We do not charge deposit or withdrawal fees when you make a deposit with most of the EPS mentioned above. The only exception is when you withdraw funds with Skrill and Perfect Money.

There is no commission for withdrawing more than USD 20 with Skrill, but if you withdraw less a commission of USD 1 will be charged. For Perfect Money, there’s a withdrawal fee of 0.5%.

Fees may be charged by certain EPS; it is highly recommended that you visit the payment platform’s homepage for any information about their transaction fees.

What if my EPS of choice is blocked for withdrawal?

If your registered account with a payment system is blocked for any reason, you may not be able to use it to make withdrawals (as per Exness rules). Your Personal Area (PA) will display a reason why it is blocked when it happens. You will need to contact Support to assist you with the withdrawal as withdrawals must be made with the same method used to deposit.

When contacting Support, please provide the following to ensure promptness:

• Account information
• Proof of account with the EPS being blocked (could be an email).
• Security verification, such as your Support PIN.

With this information, Support can assist with your withdrawal when your EPS method is unavailable.