If you are facing difficulty withdrawing funds, please take a look at this table we have created with a list of popular solutions:
| Issue | Solution |
|---|---|
| Not enough funds to make a withdrawal |
|
| Withdrawal rejected | Check the rejection reason under Transaction History in your personal area.
|
| Cannot find the payment system | If you cannot find the payment system of your choice in the Personal Area, kindly contact our Support Team to help you with an alternative way to make the withdrawal. |
| Payment system account blocked or hacked | If your account with the payment system has been blocked or hacked, please contact our Support Team with proof of the same. They will consult with our payment specialists to find the best possible solution for you. |
If your problem hasn’t been addressed in the table above, please contact our Exness Support Team with the below-mentioned details:
- Your account number.
- The name of the payment system you are trying to withdraw to.
- A screenshot or photo of the error message you are receiving (if any).