With certain withdrawal methods, it takes some time for the funds to be credited to your account. You can review the processing times for each payment system on the Deposit and Withdrawal page of our website.
If your withdrawal is taking longer than the processing time indicated on the website, please contact our Support Team. When you get in touch, please be ready to tell us your withdrawal details and show us proof that you have not yet received your payment, e.g. a screenshot of the transaction history of your bank account (from the date you requested the withdrawal).