If you are having difficulty logging in to your Personal Area, please make sure of the following:
- The login you are using is the email address you are registered with.
- You are using your Personal Area password.
- Your keyboard settings aren’t causing mistakes.
- Caps Lock is off.
- You are not entering extra spaces.
- You haven’t previously requested for your Personal Area to be terminated.
You can also try to recover or reset your Personal Area Password.
If you are still having issues, don’t hesitate to contact our Support Team.