This means that there have been no new prices on the selected instrument for some time, and these last prices can no longer be treated as market prices. For this reason, when you try to execute an order at these prices, the trading server returns an ‘Off quotes’ message and denies execution.
Off quotes are frequent at times of low liquidity, for example, during times of high importance news or around market closing/opening hours. In order to check the trading hours for each group of instruments, click here.
Steps to avoid getting Off quotes:
- Avoid trading when the market is highly volatile and has low liquidity.
- Check if the instruments are available for trading currently.
If you still repeatedly encounter this error, do not hesitate to contact our friendly Support team.