If you have recently updated your Mac to Catalina OS, you are likely to face issues with logging in to MT4 or MT5 trading platforms. This is due to Catalina’s 64-bit OS being incompatible with MT4 and MT5 programs which require Wine 32-bit to run.
Solution: Since there is no Wine version available for MT4/MT5 in macOS Catalina at the moment, revert the OS to the last version or upgrade to macOS Big Sur.
To read in detail about installing MT4/MT5 on macOS, read our article here.
If you are still having problems, please do not hesitate to contact our Support Team.