Yes, it is possible to make a deposit into a trading account with a negative balance, however it is not advised until after a null operation on that trading account has happened.
Exness offers negative balance protection for trading accounts with a null operation; this operation automatically resets a trading account’s negative balance to 0.
A null operation does not disable a trading account and trading can continue on that account after the operation completes. It is recommended to wait until after the null operation to make a deposit into a negative balance trading account. A null operation is an automatic process; it is not possible to manually make it happen.
Note: A null operation will only be carried out if all positions in the account were closed during a stop-out. If there are remaining open positions, null operation will not occur.
It is important to note that if funds are deposited into a negative balance with open positions, the null operation will not occur and the negative difference will be deducted from the deposit.
What can I do if the negative balance funds have been deducted from my deposit?
If you deposit funds into a negative balance trading account (with no open trades), you will need to contact the Exness Support team in order to recover the negative difference lost from the deposit amount.
If you wish to continue trading immediately, you can create a new trading account and deposit into it so that you do not lose the negative difference from the negative balance.
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