This could be happening due to issues on the server side.
This error usually resolves on its own, so it is suggested to wait and try to login again after a while. If the issue still persists, you may try the below steps:
- Get your server's IP and DNS settings, which the Exness Support Team can provide.
- You may try to restart the platform if the above doesn’t help.
- Lastly, you may try to reinstall the platform.
Contact the Exness Support Team if these steps do not solve this issue.