Setting up or resetting a password is simple and easy. The basic requirements for you to keep in mind while setting up your Personal Area (PA) password are:
- Must contain 8-15 characters
- Must contain both uppercase and lowercase letters (example of uppercase letters - A,Z; example of lowercase letters - a,z)
- Must contain a combination of numbers and English letters (example - 123Happy)
- If including special characters, you can choose from the following: # [ ] ( ) @ $ & * ! ? | , . / \ ^ + - _
The website has a helpful color-coding feature for you to identify which requirements are being met and which aren’t.
Once you enter a password, the requirements will change color to green or red to indicate whether they have been met/not met respectively. Moreover, you will only be able to click the Continue button once all requirements show up in green.
In some cases, you may also be prompted to tick the “I am not a robot” captcha before being able to click the Continue button.
An example of an accepted password is Exness_123, but we do not recommend using such simple passwords.
If your password meets all the requirements but you are still unable to Continue, kindly contact our friendly Support Team with a screenshot of the error page.