What happens if an account is not used for a long time?

If you register a Personal Area with Exness and leave it unused for a long period of time, your real accounts may be archived.

• Personal Area
• Individual accounts

Personal Area

If you are using your Personal Area after a long time, you may have forgotten your login password. To reset your password, click here.

Check out our article here for details on password recovery.

Individual accounts

Real accounts get archived after a certain period of prolonged inactivity, while demo accounts are deleted to reduce the load on our servers.

MT4:

MT5:

You can reactivate any real account of your choosing, or create new ones. For more details on archived accounts, click here.