You can complete Exness profile verification on the go with the handy Exness Trade app. It is both straightforward and time-efficient.
Let us take you through the steps:
- Verify your email address (only applicable for Android devices)
- Verify your phone number
- Fill in personal information
- Complete the Economic Profile
- Verify your Identity
- Verify your Residence
Verifying your identity and address is an important step that helps us to keep your account and financial transactions secure. The verification process is just one of a number of measures that Exness has implemented to ensure the highest levels of security.
1. Verify your email address
Before making your first deposit, you will be asked to verify your email address. This step is currently only applicable to Android devices.
A 6-digit code will be sent to your registered email address. Enter the code and click Continue.
If you don’t see the email, do check your spam folder or request a new code after 60 seconds.
2. Verify your phone number:
The first step to completing your profile verification is entering a valid phone number. This is done when you are registering your account or can be completed by clicking the Profile icon at a later point in time.
- Enter your phone number. Tap on Send me a code.
- Enter the verification code received on your phone.
- Hit Continue.
3. Fill in your personal information:
Tap the Profile icon.
- Under Account, tap Complete Verification.
- Fill in your details like first name, last name, gender, date of birth, and address.
- Hit Next.
4. Complete Economic Profile:
The next step in the verification process is completing your economic profile. This includes answering some basic questions about your source of income, the industry of your profession, and trading experience.
Fill in the details and tap Next.
5. Verify your Identity:
Identity verification is very important in order for us to make sure we can prevent any identity theft or fraud.
To verify your identity:
- Select the country of issue of your Proof of Identity (POI) document and then select the document.
- Make sure the document meets the below requirements:
- It is clear and readable.
- All four corners are visible.
- Any photographs and signatures are clearly visible.
- It is a government-issued document.
- Accepted formats: JPEG, BMP, PNG, or PDF.
- Each document size should not exceed 64 MB.
- Upload the document and tap Confirm and Proceed.
Your document will be reviewed and your account status will be automatically updated. You will receive a confirmation by email when your Proof of Identity document is successfully verified. You may then proceed to verify your residence, or you can do this later.
6. Verify your residence:
Once your POI is uploaded, you can proceed to upload your POR.
You will need to provide a different document from your submitted Proof of Identity (POI). For example, if you used your Identification Card for POI, you can use your utility bill (electricity, water, gas, Internet bill) to verify your Proof of Residence (POR).
To do so:
- Go to the Profile icon on the top of the screen and locate Account.
- Tap Complete Verification. Make sure your document meets the below requirements:
- It is clear and readable.
- It is recent (issued within the last 6 months).
- It contains your full name and residential address (PO boxes are not usually accepted).
- All four corners are visible.
- It is issued by an independent, reliable source.
- Accepted formats: JPEG, BMP, PNG or PDF.
- Each document size should not exceed 64 MB.
- Tap Upload Proof of Residence and upload the document, then Next to complete.
Your document will be reviewed and your account status will be automatically updated.
Alternatively, you can complete profile verification by logging in to our website. To do so, read our article here.
Having difficulty uploading your documents? Please check our troubleshooting guide.
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