At Exness, we aim to offer quick withdrawals and numerous payment systems to choose from. Our advantage is that you can withdraw funds at any time of any day, including weekends and public holidays.
Here’s what you need to know about withdrawals at Exness:
- Personal Area information
- Withdrawing funds
- Grace period and withdrawals
- Withdrawal fees
- Withdrawal processing time
- Payment systems
- Payment system priority
Personal Area information
The region provided upon registration of your Exness account dictates which payment system options are available for withdrawals in your Personal Area. As such, you can find out which payment systems are available to you by simply logging into your Personal Area.
Your PA will show the available payment methods along with the processing time and commission fee. When a withdrawal method is blocked, the PA will also display a reason for this; in this case you may need to contact Support for further assistance.
Recommended payment methods
If a payment method is shown to be recommended, then it has a high rate of successful withdrawal for your registered region.
Local payment methods
Rare cases may occur where a local payment method (available to a specific region) used to make a deposit may not appear in the Deposit and Withdrawal tabs of the PA. When this happens, withdrawing to a different bank account as the one used to deposit may be possible but only if that bank is supported by the local payment method and the bank account holder’s name matches the Exness account holder’s name.
Please contact Support for further assistance if this exceptional occurrence prevents you from making a withdrawal.
Withdrawals can be made any day, any time giving you round-the-clock access to your funds. You can withdraw funds from your account in the Withdrawal section of your Personal Area. You may check the status of the transfer under Transaction History at any time.
However, be aware of these general rules for withdrawing funds:
- The amount you can withdraw at any time is equal to your trading account’s free margin shown in your Personal Area.
- A withdrawal must be made using the same payment system, same account, and same currency used as for the deposit. If you have used a number of different payment methods to deposit funds into your account, withdrawals are to be made to those payment systems in the same proportion as the deposits were made. In exceptional cases this rule may be waived, pending account verification and under strict advice of our payment specialists. Please contact Support if it is not possible to withdraw using the same local payment method as was used to deposit for further assistance.
- Before any profit can be withdrawn from a trading account, the full amount that was deposited into that trading account using your bank card or Bitcoin must be completely withdrawn in an operation known as a refund request.
- Withdrawals must follow the payment system priority; withdraw funds in this order (bank card refund request first, followed by bitcoin refund request, bank card profit withdrawals, then anything else) to optimize transaction times. See more about this system at the end of this article.
These general rules are very important, so we’ve included an example to help you understand how they all work together:
You’ve deposited USD 1 000 total into your account, with USD 700 with a bank card and USD 300 with Neteller. As such, you'll only be allowed to withdraw 70% of the total withdrawal amount with your bank card and 30% through Neteller.
Let's assume that you’ve earned USD 500 and wish to withdraw everything, including profit:
- Your trading account has a free margin of USD 1 500, making up the total of your initial deposit and subsequent profit.
- You will first need to make your refund requests, following the payment system priority; i.e. USD 700 (70%) refunded to your bank card first.
- Only after all refund requests are complete can you withdraw profit made to your bank card following the same proportions; USD 350 profit (70%) to your bank card.
The purpose of the payment priority system is to ensure that Exness follows financial regulations forbidding money laundering and potential fraud, making it an essential rule without exception.
Grace period and withdrawals
The grace period is a time period before an Exness account is fully verified, and limits an account’s functionality in certain ways. There is no limitation on how much funds can be withdrawn or transferred during the grace period, but withdrawals cannot be made using these payment methods:
You can continue to make withdrawals even after the account is blocked (when the grace period expires), but internal transfers are disabled once the grace period expires.
Follow the link to find out more about the grace period.
No fees are charged when withdrawing, but some payment systems may impose a transaction fee. It’s best to be aware of any fees for your payment system before deciding to use it for deposits.
We recommend following the link for more info about the payment systems on offer.
Withdrawal processing time
The vast majority of withdrawals by Electronic Payment Systems (EPS) are performed instantly, understood to mean that the transaction is reviewed within a few seconds (up to a maximum of 24 hours) without manual processing. Processing times can vary based on the method used, with the average processing typically the length of time to expect, but it is possible to take the maximum length shown below this (Up to x hours/days, for example).
If the stated withdrawal time is exceeded, please contact the Exness Support Team so we can help you troubleshoot.
Exness is constantly adding new Electronic Payment Systems (EPS) to give you more options to transact. Be aware that some options are restricted by location, and we do recommend reading more about EPS to learn which may be best for you.
Payment system priority
To ensure prompt transactions, please note the payment system priority put in place to comply with financial regulations. Withdrawals with the listed payment methods must be done according to this priority:
- Bank card refund
- Bitcoin refund
- Profit withdrawals, adhering to the deposit and withdrawal ratios explained previously
The payment system priority is based on your Personal Area as a whole rather than a single trading account.