Withdrawal of profit to bank cards in Japan and South Korea is not supported. If you are not able to withdraw profit from your trading account with a Japanese or South Korean based bank card, please consider the following as possible solutions:
Remember that based on the payment system priority, bank card refunds must be complete before any profit withdrawals can be processed.
If you only deposited into your trading account with a bank card: use any other payment method or Electronic Payment System (EPS) to withdraw profit after you have completed all refund requests.
If you deposited into your trading account with a combination of bank cards and other payment methods: you must follow the correct proportions for withdrawing profit to your used payment methods, after all refund requests are complete. The profit withdrawal may appear pending, but will be approved manually by payment specialists once verified.
If you used your bank card, Perfect Money, and Neteller to deposit then you must withdraw profit proportional to how much was deposited into Perfect Money and Neteller, and also split the amount deposited by your bank card between Perfect Money and Neteller. If you only used a bank card and Neteller, then you must use Neteller to make the profit withdrawals.
Please don’t hesitate to contact our Support Team for further assistance, or follow the link to learn more about transacting with bank cards.