Before a trader can withdraw profit from a trading account, the funds deposited into that trading account must be withdrawn in full first in a transaction referred to as a refund request.

Partial refund requests are when refund requests are made in smaller amounts than the total amount of funds deposited.

For example, if you have deposited funds into a trading account to the total of USD 100, you are able to make multiple refund requests that add up to that amount; USD 50, USD 13, USD 27, USD 10.

If you make a refund request within 24 hours of your deposit, the refund process will take 3-5 business days.

Keep in mind that minimum withdrawal amounts still apply to partial refund requests, and the full amount of deposited funds must be refunded before profit withdrawals.

It is possible multiple refund transactions appear in your transaction history after a partial refund request. This happens when the refund request exceeds any single amount deposited, if those deposits were made over several transactions. The total amount required to be withdrawn before profit withdrawals remains unchanged when this happens.

For more information, we encourage everyone to read more about how withdrawing works.