You will need to provide verification of your identity and residence/address for a fully verified Exness account. At Exness, Proof of Identity is referred to as POI while Proof of Residence/Address is referred to as POR.
The verification of documents will take up to 24 hours and if there’s no update after 24 hours, kindly contact Exness Support.
When you upload your documents you will be asked to choose your country and type of document. Depending on your selection, you may be shown examples of what documents are acceptable.
Document requirements
Verification documents need to meet certain requirements or they may be rejected and delay the verification process. We recommend following the link if you’d like to see examples of why verification documents may be rejected.
Important to note:
- You will need to provide two (2) different documents for POI and POR submission. You will be prompted to upload them consecutively during the verification process.
- Clients in some countries can use one document to verify both POI and POR.
For Proof of Identity (POI)
The POI document provided must contain the following:
- A photo of the client with the client's full name that matches the name of the account holder.
- The client's date of birth (The client’s age should be 18 or above).
- The document should be valid (at least one month of validity) and not expired.
- If the document is two-sided, please upload both sides of the document.
- All four edges of the document should be visible.
- The uploaded document format should be of high quality.
- The document should be issued by the government.
Examples of POI documents |
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Upload formats accepted | Photo, Scan, Photocopy (All corners shown) |
File extensions accepted |
jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf (Up to 64 MB) |
Important to note:The POI document should have been officially issued by a legitimate authority and must certify the name, age, and photo of the person holding it. The document doesn’t necessarily have to have been issued in the client’s place of birth or country of citizenship.
For example, an Indian client living in Colombia can use a POI document issued in India, Colombia, or any other country where we accept clients from. It is important to note that we do not accept POI documents issued in these specific countries: American Samoa, Baker Island, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Marshall Islands (the), Midway Islands, Navassa Island, Northern Mariana Islands, Palmyra Atoll, Puerto Rico, United States Minor Outlying Islands, United States of America, United States Virgin Islands, Vatican City, and Wake Island.
For Proof of Residence (POR)
The POR document provided must contain the following:
- The full name of the Exness account holder and POI document exactly.
- The client's full name and address.
- The issue date.
- The document should have been issued within the past 6 months.
- All four edges of a document should be visible.
- If the document is two-sided, please upload both sides of the document.
- The uploaded document should be of high quality.
Important to note:The POR document should have been officially issued by a legitimate authority and must certify that the client is residing in the country from which they have opened their account with Exness. This is done in order to ensure that the client has a permanent residence in the country chosen during account registration.
Examples of POR documents |
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Upload formats accepted | Photo, Scan, Photocopy (All corners shown) |
File extensions accepted |
jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf (Up to 64 MB) |
Note:
- A client can use any documents listed in the POI section for POR verification as long as they have not been used for POI verification.
- Clients in some countries can use one document to verify both POI and POR.
Verifying your identity and address is an important step that helps us to keep your account and financial transactions secure. The verification process is just one of a number of Exness security measures implemented to protect our traders.
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