Why is my trading account unavailable?

Updated
March 26, 2024 15:06

If you encounter trouble with your deposit or withdrawal transaction in MetaTrader, there may be a few reasons why this happens.

You may experience the following:

Deposit:

Withdrawal:

To know more about deposits, read the article on why some can’t deposit funds. To understand more about withdrawals, check out the article on what to do when a withdrawal doesn’t work.

If all the criteria are met and you still are unable to make a deposit/withdrawal, chances are, the MetaTrader services are offline. Contact Exness support for more information.

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