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Exness Help Center
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Deposit and withdrawal

Deposit and withdrawal

Why does a “something went wrong” error present when making a deposit?
I’m being asked to make a refund while making a bank card withdrawal
Why has my deposit/withdrawal been rejected?
I can’t deposit funds
My deposit hasn’t been credited to my account yet
What to do when a withdrawal doesn’t work
I haven't received my withdrawal

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Exness will only ask for your personal details through an official Exness channel. If you receive any communication requesting this information that is not from an official Exness channel, please contact our support team. Learn more.

The Exness Group operates numerous entities including:

Exness (SC) LTD is a Securities Dealer registered in Seychelles with registration number 8423606-1 and authorised by the Financial Services Authority (FSA) with licence number SD025. The registered office of Exness (SC) LTD is at 9A, CT House, 2nd Floor, Providence, Mahe, Seychelles.

Exness B.V. is a Securities Intermediary registered in Curaçao with registration number 148698(0) and authorised by the Central Bank of Curaçao and Sint Maarten (CBCS) with licence number 0003LSI. The registered office of Exness B.V. is at Emancipatie Boulevard Dominico F. “Don” Martina 31, Curaçao.

Exness (VG) Ltd is authorised by the Financial Services Commission (FSC) in BVI with registration number 2032226 and investment business licence number SIBA/L/20/1133. The registered office of Exness (VG) Ltd is at Trinity Chambers, P.O. Box 4301, Road Town, Tortola, BVI.

Exness ZA (PTY) Ltd is authorised by the Financial Sector Conduct Authority (FSCA) in South Africa as a Financial Service Provider (FSP) with registration number 2020/234138/07 and FSP number 51024.

The entities above are duly authorised to operate under the Exness brand and trademarks.

The information on this website may only be copied with the express written permission of Exness. General Risk Warning: CFDs are leveraged products. Trading in CFDs carries a high level of risk thus may not be appropriate for all investors. The investment value can both increase and decrease and the investors may lose all their invested capital. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs. Learn more.

© 2008—2021. Exness

The Exness Group operates numerous entities including:

Exness (SC) LTD is a Securities Dealer registered in Seychelles with registration number 8423606-1 and authorized by the Financial Services Authority (FSA) with license number SD025. The registered office of Exness (SC) LTD is at 9A, CT House, 2nd Floor, Providence, Mahe, Seychelles.

Exness B.V. is a Securities Intermediary registered in Curaçao with registration number 148698(0) and authorized by the Central Bank of Curaçao and Sint Maarten (CBCS) with license number 0003LSI. The registered office of Exness B.V. is at Emancipatie Boulevard Dominico F. “Don” Martina 31, Curaçao.

Exness (VG) Ltd is authorized by the Financial Services Commission (FSC) in BVI with registration number 2032226 and investment business license number SIBA/L/20/1133. The registered office of Exness (VG) Ltd is at Trinity Chambers, P.O. Box 4301, Road Town, Tortola, BVI.

Exness ZA (PTY) Ltd is authorized by the Financial Sector Conduct Authority (FSCA) in South Africa as a Financial Service Provider (FSP) with registration number 2020/234138/07 and FSP number 51024.

Tadenex Limited is registered in Kenya with registration number PVT-LRUDJJB and is regulated by the Capital Markets Authority in Kenya as a Non-dealing Online Foreign Exchange Broker under license number 162. The registered office of Tadenex Limited is at the Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi.

The entities above are duly authorized to operate under the Exness brand and trademarks.

The information on this website may only be copied with the express written permission of Exness. General Risk Warning: CFDs are leveraged products. Trading in CFDs carries a high level of risk thus may not be appropriate for all investors. The investment value can both increase and decrease and the investors may lose all their invested capital. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs. Learn more.

© 2008—2021. Exness