This tab encompasses actions related to deposits, withdrawals, transfers, and your transaction history.

Deposit

The Deposit tab in your Personal Area (PA) presents the available payment methods for your trading accounts and investment wallet based on your registered region. Each payment method displays its processing time, fee (if applicable), and minimum/maximum deposit limit.

A Recommended tag means this method is highly successful in your registered region. Some payment methods can be offline for routine maintenance, so always log into your PA to confirm current availability. Previously successful deposit methods are shown under My saved methods.

Withdrawal

The Withdrawal tab presents the withdrawal methods for your trading accounts and investment wallet based on your registered region. Each withdrawal method shows its projected processing time, fee (if applicable), and minimum/maximum withdrawal limit.

A Recommended tag means this method is highly successful in your registered region. If any pending bank card refunds are to be made, these will be displayed at the top of this area. Previously successful withdrawal methods will be shown under My saved methods, which include the trading account number, full name, and account currency.

Internal transfers

You can transfer funds between trading accounts in the same or different PAs using the Withdrawal tab. For transfers within your own PA, you can also use the Deposit tab.

• Between your accounts: Between trading accounts in the same PA
• To another user: To a trading account in a different PA
  
  

To transfer funds to a trading account in a different PA, you will need that user's trading account number and registered email address, or the transfer will not be completed.

Transaction history

The Transaction history will list every transaction that is made in your Personal Area (PA), including:

• Deposits
• Withdrawals
• Transfers
• Refunds: Bank card refunds are included here.
• Rewards: The commission charged for some account types (Raw Spread, Zero).
• Rebates: Payouts processed through the rebates system.
  
  

Clicking any item in the transaction history brings up a transaction summary, including the invoice ID and detailed transaction timeline.

• Done: The transaction was completed.
• Processing: The transaction is not yet complete.
• Rejected: The transaction was canceled (reason may vary).

Click Get support to raise support requests for your payment-related transactions.