We want to hear your ideas, and it’s easier than ever when you use our idea portal.
What is the idea portal?
A website where you can submit any idea you may have that can improve our services offering. The idea portal also lets you upvote ideas from others that you may enjoy; this allows us to focus on delivering the best ideas faster.
How to visit the idea portal
You can access the idea portal from your Personal Area (PA) or Exness Trade:
- Log into your Personal Area.
- Click the question mark icon at the top of the page,
- Under Help, click Suggest a feature.
- Type in your idea to suggest it (in any language), select a category, and describe your idea in detail.
- Once done, click Post Idea .
- Log in to the Exness Trade app.
- Tap on Profile.
- Under Support , tap on Suggest a feature.
- You will be redirected to the Exness Ideas website.
- Type in your idea to suggest it, select a category, and explain your idea.
- Once done, tap Post Idea.
You can also visit exnessideas.com for the idea portal.
Submitting an idea
- Choose a category
- Enter a brief description of your idea. You will see similar ideas appear below if they already exist.
- Click Vote for an existing idea if you see a similar idea, or Post a new idea if you don’t.
- Select a subcategory from the drop down, and optionally expand on your idea more. There’s also an option to attach supporting images, documents, screenshots, etc.
- Click Post Idea to submit.
The clearest and most concise ideas tend to be the most popular.
When your idea is live, others will be able to vote it to the top!
Translation widget
The translation widget can show any idea or comment in your preferred language. You can easily toggle this feature on and off.
For a more detailed look at this widget, follow the link.
Browsing ideas
Once you have selected an idea category, you can sort ideas by Hot, Top, and New Ideas.
- Click on any of the listed ideas.
- Leave a comment, then click Post Comment.
We recommend reviewing your comment before submitting, trying your best to be clear, concise, and constructive.
- From the idea portal home page, click on your profile name/avatar to show any active ideas you have.
- Open Settings from the dropdown list on your avatar to update your personal preferences.
Improving your idea submissions
Here are a few things to consider if you want your idea to stand out:
- General ideas, such as “Network improvements”, don’t say enough while a more specific idea, such as “Improve networks for traders using VPN”, may give enough information to start a discussion about the idea.
- Moderators will not approve ideas that contain personal information about yourself or anyone else.
- Complaints about services and products that require action from support will not be considered the submission of an idea, and you will be redirected to our support team for assistance.
- Your idea should be unique so that it cannot be combined with an existing or highly voted idea. All similar ideas are combined with the highest voted idea of its type.
- If you have multiple ideas, make multiple submissions. Collecting many ideas as one lowers the chances that any of them are seen, or that the idea itself is voted up.
We want to hear from you so please don’t hesitate to submit your ideas today.