Real trading accounts are automatically archived, and MT demo trading accounts are deleted after a set period of inactivity.

For both MT4 and MT5, after 3 days of inactivity, real trading accounts may be archived.

Real trading accounts can be archived manually or are archived automatically after a certain period of inactivity. Inactivity is defined as the lack of trading operations or balance operations.

MT demo trading accounts are irreversibly deleted after inactivity.

Once archived, real trading accounts cannot be used to trade unless reactivated. Funds left in an archived trading account will remain, but the trading account must be reactivated to restore its transaction options.

Finding your archived accounts

Archived accounts are shown in My accounts under the Real or Demo tabs, in the Archived accounts section (under your active accounts).

Personal Area

1. Log in to your PA and open My accounts.
2. Select Real or Demo.
3. Scroll down to Archived accounts.

On the web PA, archived accounts also show the archiving reason (automatic or manual) and the archiving date.

Exness Trade

1. Open Exness Trade and tap the change account button.
2. Select Real or Demo.
3. Below, find Archived accounts.

If an archived account was previously selected as your main account, it may stay visible as Inactive with an Unarchive button.

Manual archiving

Personal Area

1. Log in to your PA and open My accounts.
2. Select the account you want to archive.
3. Open the 3-dot menu and select Archive account.

Exness Trade

1. Open Exness Trade and go to Accounts.
2. Open the account list.
3. Swipe left on the account and tap Archive.

Automatic archiving

Real MetaTrader 4 (MT4) and MetaTrader 5 (MT5) trading accounts may be archived automatically after 3 days of inactivity. Archived real trading accounts cannot be deleted. MetaTrader demo trading accounts are deleted after a set period of inactivity.

Archived accounts may still appear in MetaTrader, but you need to restore the account in your Personal Area (PA) or the Exness Trade app to use it normally again

If accounts are archived automatically, you’ll see a notification after you log in.

Reactivating accounts

To restore (unarchive) an archived real account:

Personal Area

1. Log in to your PA and open My accounts.
2. Select Real or Demo.
3. Scroll to Archived accounts.
4. Select Restore on the account you want to unarchive.

Exness Trade

1. Open Exness Trade and go to Accounts.
2. Select Real or Demo, then open Archived accounts.
3. Swipe left on the account and tap Restore.

Exness does not charge any fees for inactive accounts or to reactivate archived accounts.