Real trading accounts can be archived manually or are archived automatically after a certain period of inactivity. Inactivity is the absence of trading and/or transactional activity (deposit, withdrawal, or internal transfer).
Demo accounts are irreversibly deleted after inactivity.
Once archived, real accounts cannot be used to trade unless reactivated. Funds left in an archived account will remain, but the account must be reactivated to restore its transaction options.
Finding your archived accounts
Archived accounts are shown in the Archived tab of the My accounts area in the Personal Area (PA).
Here is how you can locate them:
- Log in to your PA and head to the My accounts tab.
- Choose the Archived tab to see the accounts here.
Manual archiving
Here’s how to manually archive accounts on the web PA:
- Log into your Personal Area.
- Open My Accounts.
- Click the 3-dot menu, then select Archive account from the options.
To archive accounts with Exness Trade:
- Open Exness Trade.
- Open the Accounts tab.
- Tap the dropdown icon next to the active account.
- Swipe left on the account and choose Archive.
Automatic archiving
Real accounts are automatically archived, and demo accounts are deleted after a set period of inactivity.
Real accounts |
Demo accounts |
MT4-based accounts | |
Automatically archived after:
|
Deleted after:
|
MT5-based accounts | |
Automatically archived after:
|
Deleted after:
|
Archived accounts are hidden in the PA but stay active in MetaTrader; consider reactivating archived accounts instead of creating new ones.
Reactivating accounts
To reactivate archived real accounts:
- Log into your Personal Area.
- Open My accounts, and navigate to the Archived tab.
- Choose the trading account you would like to restore and click Reactivate.
To reactivate accounts with Exness Trade:
- Start Exness Trade.
- Open the Accounts tab.
- Tap the Archived tab.
- Swipe an archived account to reactivate it.
Exness does not charge any fees for inactive accounts or to reactivate archived accounts.