Bu nima uchun sodir bo‘ldi?
MT4 yoki MT5 ga kirishdagi muammolar ko‘pincha kirish ma’lumotlari noto‘g‘ri kiritilgani sababli yuz beradi. Natijada " Authorization Failed " yoki " Noto‘g‘ri hisob " xato xabari paydo bo‘ladi. Boshqa ehtimol — ulanishdagi muammolar. Ular " Umumiy error " yoki " No connection " xato xabarlarini keltirib chiqarishi, shuningdek "Netting" rejimida savdo qilish bilan bog‘liq muammolarga sabab bo‘lishi mumkin.
Bu xatoni qanday bartaraf etish mumkin?
For incorrect credentials:
- MT4 yoki MT5 ga kirishda talab qilinadigan ma’lumotlar, jumladan savdo hisobi raqami, savdo paroli va hisob serveri to‘g‘ri ekanini tekshiring.
- Ensure that you log in to MT4 with an MT4-based trading account and MT5 with an MT5-based trading account, or the login will fail.
Agar savdo hisobi parolini unutgan bo‘lsangiz, uni qayta tiklashingiz mumkin.
For connectivity issues:
- Click the connection bar at the bottom right of the trading terminal and click Rescan servers. This may refresh the connection and solve the problem.
- Run a speed test on your internet connection.
- Check your internet cables or reset your modem/router by turning it off for at least 5 seconds before turning it on again.
- If you use a firewall, it can conflict with your trading terminal by limiting or blocking internet traffic through the application. Add your trading terminal to the list of firewall and antivirus software exceptions, disable your firewall or antivirus software altogether, and then log in again to see if it corrects the issue.
Agar savdo hisobi parolini unutgan bo‘lsangiz, uni qayta tiklashingiz mumkin.
MT platformangiz "Netting" rejimida bo‘lganda savdo muammolarini bartaraf etish uchun quyidagi qadamlarni bajaring.
Other troubleshooting steps:
- Try to restart the trading terminal.
- Try to reinstall the trading terminal.
If the issue persists, open a ticket in the support hub for assistance.