The steps to recover or change a password depend on the password type:

• Personal Area (PA) password: Used to log in to your PA.
• Trading password: Used to log in to MT4 or MT5 with a specific trading account. (Exness trading accounts do not require a trading password)
• Read-only access password: Allows view-only access to an MT4 or MT5 trading account.

Personal Area (PA) password

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This is the password used to log into your Personal Area (PA). 

1. Visit the PA login page.
2. Select I forgot my password.
3. Enter the email address used to register with Exness and click Continue.
4. Depending on your security type, you must validate the action to recover your password before proceeding. Click Confirm.
5. Create a new password, following the requirements of a valid password.
6. Your new password is now set. You only need to use it when logging in to finish.

You may be required to complete a captcha to continue; entering an incorrect captcha multiple times can freeze the reset password page for 24 hours.

Trading password

Auto-Pause Script

This password is used to log into a trading platform with a specific trading account, only applicable to MT4 and MT5 trading accounts (Exness trading accounts do not require a trading password). Do note that your previous trading account password cannot be seen. 

1. Log in to your Personal Area (PA) and click the 3-dot icon next to any trading account in My accounts.
2. Select Change trading password.
3. Set a unique password, following the on-screen password requirements detailed. If you set the same as your read-only access password, it will fail.
4. Click Confirm when completed.

Read-only access password

Auto-Pause Script

 This password allows limited access to a trading account to a third party, with all trading disabled.

1. Log in to your Personal Area (PA) and click the 3-dot icon next to any trading account in My accounts.
2. Select Set read-only access.
3. Set a unique password, following the on-screen password requirements detailed. If you set the same as your trading password, it will fail.
4. Click Confirm when completed.
5. Your read-only access password has now been changed.