At Exness, we take your safety seriously. That’s why we follow a Know Your Customer (KYC) process — a standard financial verification procedure that confirms your identity and protects your account.

KYC isn’t just about meeting regulations. It’s how we:

• Keep your trading account secure from unauthorised access.
• Ensure funds are only used by their rightful owner.
• Build a trusted and transparent trading environment for all clients.

Completing KYC is simple and only takes a few minutes — but it gives you access to full account functionality, higher deposit limits, and a smoother trading experience.

What to expect during the KYC process

The verification process is designed to be straightforward. Here’s what typically happens when you verify your Exness account:

Step 1: Verify your contact details

• Email: You’ll receive a one-time code to confirm your address.
• Phone number: We’ll send a verification code by SMS or call to ensure your account is linked to a valid number.

This adds an extra layer of protection to your profile.

Step 2: Complete your personal details

Next, you’ll fill in basic details like your name, date of birth, address, and country of residence. Make sure everything matches your official documents exactly to avoid delays later.

Step 3: Submit Proof of Identity (POI)

This step confirms that you are who you say you are. You can use:

• Passport
• National ID
• Driver’s licence

Your document should be valid, clearly visible, and unexpired.

Step 4: Submit Proof of Address (POA)

This step verifies where you live. You can use:

• A recent utility bill
• Bank statement
• Official government letter

Make sure the document includes your full name, address, and is dated within the last six months.

Upload clear, high-quality images. Blurry or cropped documents may lead to rejection.

What happens after you submit your KYC documents

Once you upload your documents:

• It can take up to 24 hours for them to be checked and verified.
• You’ll receive an email confirmation and gain full access to deposits, withdrawals, and trading features.

If something doesn’t meet the requirements, we’ll let you know what to correct — you can then resubmit at any time.