Applying

Exness VPS is available free to anyone who meets the criteria, and can be applied for from the Personal Area (PA).

• Exness VPS criteria
• How to apply for Exness VPS
• Can I lose access to Exness VPS?
• Can I apply for more than one Exness VPS?
• How many trading platforms can be used with Exness VPS?

Exness VPS criteria

Exness VPS requires meeting criteria on overall account balance and/or total trading volume. The specific eligibility criteria and requirements that apply can be found in your Personal Area; log into your PA (Settings > Virtual Private Server) to confirm these criteria.

Trading volume criteria

Trading volume does not consider Social Trading/Portfolio Management trading accounts created by investors, but trading accounts used by Strategy Providers and Portfolio Managers to trade do count towards this total.

How do I calculate traded volume in lots?

It helps to understand how to calculate a trading instrument’s lot contribution to the overall trading volume criteria. If, for example, the criteria is 1.5 million USD (over 30 calendar days):

1. Any fully traded lot consists of an open and close state, which combined is defined as a single round turn lot.
2. Open orders are defined as a single lot; when that order is closed it becomes a round turn lot.
3. The contract size of the instrument is calculated as trading volume once when the order is opened (round lot), and again when the order is closed (round turn lot).

In other words, a fully traded order (open and close) contributes the trading instrument’s contract size twice to your trading volume.

Calculation examples:

• 1 open lot of USDJPY contributes 100,000 USD to your trading volume.
• Upon closing 1 open lot of USDJPY, this becomes 1 round turn lot and contributes 200,000 USD to your trading volume.
• So to achieve the 1.5 million USD trading volume criteria, only 7.5 USDJPY fully traded lots are required.

To calculate how many fully traded lots you need by trading instrument, simply apply the following calculation:

Fully traded lot = ((traded volume in USD / base currency to USD rate) / contract size) / 2

This calculation can be applied to any trading instrument; as shown below with a USD 1.5 million trading volume:

• Cryptocurrency: if BTCUSD price = 30,000, then ((1,500,000 / 30,000) / 1) / 2 = 25 round turn lots.
• Forex: if EURUSD price = 1.07, then ((1,500,000 / 1.07) / 100,000) / 2 = 7 round turn lots.
• Indices: if JPY225 is 0.0078 against USD on contract size of 26,000, then ((1,500,000 / 0.0078) / 26,000) / 2 = 3,700 round turn lots.
• Shares: if TSLA share is 116 USD, then ((1,500,000 / 116) / 100) / 2 = 64.5 round turn lots.
• Energies: if UKOIL price is 84 USD, then ((1,500,000 / 84) / 1,000) / 2 = 9 round turn lots.

In these examples, only the round turn lot amount needs to be traded within 30 calendar days to qualify for Exness VPS (along with an overall account balance between 500 and 1,999 USD). Always consider the base currency mid price (between bid and ask) at the time of the order to guide conversions of lots into USD.

How to apply for Exness VPS

1. Log in to your Personal Area
2. Click Settings (left-hand menu)
3. Open the Virtual Private Server tab
4. If you meet the criteria, you will see confirmation that you do.
5. Click Request VPS hosting.
6. Select the number of available trading terminals, and operating system language, and VPS server location, then click Order VPS hosting to confirm.

Trading terminal amount and language cannot be changed once set, unless the user reinstalls the VPS. To change location, use the Delete Server option and Request VPS hosting (step 5) again.

7. Accept the VPS User Agreement by clicking Accept and continue.
8. Your application for Exness VPS has now been submitted. Return here to check on the status of your request; when it displays “Online”, it is ready to use.

Once Exness VPS is online, you will need to follow some steps to connect to Exness VPS.

For Exness trade

Apply for Exness VPS with Exness Trade:

1. Open the Exness Trade app.
2. Tap the Profile tab.
3. Select the VPS option.
4. Follow the same steps detailed above for the web-version to apply.

Can I lose access to Exness VPS?

Yes. You will lose access to Exness VPS if one of these occur:

• You do not meet a specific amount of trading volume (or the equivalent in any currency/asset) over a 30 day period, 90 day period, or 180 day period. The amount of trading volume required is shown in your Personal Area. Only one time period criteria is needed to keep Exness VPS access.

You leave the VPS idle /inactive the Exness VPS terms of use will also result in losing access to Exness VPS.

More about time period criteria

The 90 day period is unlocked on the 91st day after VPS issuance; the 180 day period on the 181st day. The 90 day period and 180 day period are only measured once the next 30 day period is completed, i.e 121st day for a full 90 day period, 211th day for a full 180 day period. Only orders opened and closed during the period are considered within that period. Pending orders do not contribute to the 30/90/180 day trading volume.

Please read about Exness VPS restoration for more about losing access to Exness VPS.

Can I apply for more than one Exness VPS?

Only one Exness VPS is provided per PA. However, Exness VPS can be used with any trading account available in your PA.

How many MetaTrader platforms can be used with Exness VPS?

During the Exness VPS application process, you can request up to 5 trading platforms for MetaTrader 4 and MetaTrader 5. One MultiTerminal comes installed by default.

Note: browsers cannot be installed on your VPS desktop, as the service is strictly reserved for trading.

Connecting

Once your application for Exness VPS is complete, your PA will display it as Online and Exness VPS is now available for you to connect to.

1. Log in to your Personal Area
2. Click Settings left-hand menu
3. Open the Virtual Private Server tab
4. Next to the Virtual Private Server header, confirm that Exness VPS is Online.
5. Click Login.
6. A pop-up displays your Exness VPS credentials (VPS Address, VPS Login, and VPS Password).
7. Click Follow VPS connection instructions and on-screen instructions (detailed below) for you to follow will pop up.
8. Once you have completed the instructions, you will be connected to Exness VPS.

Before using Exness VPS for trading, we highly recommend learning how to manage Exness VPS which allows you to set a unique password, install Expert Advisors, and more.

For Exness Trade

Find your Exness VPS detailed necessary to connect with Exness Trade:

1. Open the Exness Trade app.
2. Tap the Profile tab.
3. Select the VPS option.
4. Follow the same steps detailed above for the web-version to find your Exness VPS credentials.

For Windows

Here are detailed instructions on how to connect with your Exness VPS credentials on a Windows-based device.

1. Type Remote Desktop Connection in the Start menu and then run this program.
2. Enter the VPS Address (shown in step 6 above) where required.
3. If you plan on using Expert Advisors (EA), follow these additional steps before continuing:

a. Click Show Options in the Remote Desktop Connection window.

b. Find the Local Resources tab. Under Local devices and resources, select More.

c. Tick the box closest to the file path where your EAs are located, then click OK.

Note: Exness does not have access to any of your personal files on the VPS, ensuring the security of your files at all times.

4. Now click Connect.
5. Enter the VPS Login and VPS Password (shown in step 6 above) and confirm the credentials by clicking OK.

For Mac

Here are detailed instructions on how to connect with your Exness VPS credentials on a Mac-based device.

1. Download the Microsoft Remote Desktop application from the app store.
2. Run the application and click Add PC.
3. Enter the VPS Address (shown in step 6 above) in the PC Name entry.
4. Select the User Account dropdown and select Add User Account.
5. Enter the VPS Login and VPS Password (shown in step 6 above) and confirm the credentials by clicking Add.
6. Click Add to complete this setup.
7. Select and run this remote PC in the Microsoft Remote Desktop app. Click Continue if presented with a confirmation message.

Note: If you enter Exness VPS credentials incorrectly several times, your IP address will be temporarily frozen out of the VPS service; wait about an hour before trying again.

Managing

Once you have connected to Exness VPS, we recommend taking some time to set your preferences. All the instructions below should be followed while logged in to the virtual computer provided by Exness VPS.

• Set your VPS password
• Installing an Expert Advisor
• Restarting the VPS
• Deleting the VPS
• Reinstalling the VPS

All the same options are available in Exness Trade. Open Exness Trade, then select the Profile tab. The VPS option will present every setting presented below for your convenience.

Set your VPS password

Follow these steps to set your VPS password:

1. Follow the steps to connect to Exness VPS using your Exness VPS login and password.
2. Once logged into the virtual computer, click the Start (Windows icon) menu and click on the user avatar and select Change account settings.
3. Click Sign-in options from the left-hand menu, then Change under the Password header.
4. Enter in the current password, then click Next.
5. Now enter your new password twice, and create an optional hint to help you remember it. Click Next to confirm the new password.
6. Your VPS password has now been set.

For Exness VPS running Windows (2012):

Some VPS containers run Windows (2012) by default, so require the following steps to set a password:

1. Follow the steps to connect to Exness VPS using your Exness VPS login and password.
2. Click Start and select Control Panel (set the View by option to Category from the top-right of the window).
3. Select Add or remove user accounts from under the User Accounts category and then choose the account titled User.
4. Click Change the Password and enter your new password twice. You can set an optional hint for your password here too. Click Change Password to confirm.
5. Your VPS password has now been set.

While it may be possible to log in to the VPS with any MT-based trading account, it is strongly recommended your use of Exness VPS is for your own personal trading accounts. Please refer to the Exness terms of use for more information.

To reset your VPS password

1. Log in to your Personal Area
2. Click Settings left-hand menu
3. Open the Virtual Private Server tab
4. Click the 3-dot icon (next to Reboot button) then select Reset Password
5. Confirm that you want to reset your password
6. Your VPS password will now be reset

We highly recommend you set a new password after resetting, by following the steps above.

Installing an Expert Advisor

To install an Expert Advisor (EA) in MetaTrader 4:

1. Launch MetaTrader 4
2. Click File > Open Data Folder
3. Open the MQL4 folder and paste the files for experts, scripts, and indicators into the corresponding folders (Expert Advisors, Scripts, Indicators)
4. Restart MetaTrader 4

If your EA is an .exe file, save it to your remote desktop and contact Support for further assistance.

Restarting the VPS

Restarting your VPS can help troubleshoot VPS performance; follow the link for our VPS troubleshooting topics.

To prevent the loss of trading information when restarting the VPS, disable any auto-trading settings and enable them after the reboot is completed, or monitor the running status of Expert Advisors.

To restart your VPS from your Personal Area:

1. Log in to your Personal Area
2. Click Settings left-hand menu
3. Open the Virtual Private Server tab
4. Click Reboot and then confirm the reboot action
5. The VPS server will now reboot

To restart your VPS while logged in:

1. Click on Start (Windows icon)
2. Click on the power button and choose Restart

Note: new order requests, order modifications, and order cancellations are not possible on trading platforms installed to the VPS once it is restarted. However, open orders will remain active with any Expert Advisors continuing to run.

Deleting the VPS

When you delete your VPS all user data, including Expert Advisors, are cleaned from the system. This process is irreversible, but can prove useful as a factory reset.

1. Log in to your Personal Area
2. Click Settings left-hand menu
3. Open the Virtual Private Server tab
4. Click the 3-dot icon (next to Reboot button) then select Delete Server
5. Confirm that you want to delete the server

Reinstalling the VPS

Reinstalling the VPS allows users to reconfigure the amount of trading platforms included in the VPS, the VPS default language, as well as help with some VPS troubleshooting issues.

First back up your data, including scripts and Expert Advisors then:

1. Log into your Personal Area (PA).
2. Open Settings and select the Virtual Private Server option.
3. Click the 3-dot icon (top-right corner) next to the Reboot button.
4. Choose your preferred language and number of terminals to install.
5. Once done, select Reinstall VPS (all data will be removed; which is why backing it up was recommended).

If these steps did not help, please contact Support.

Losing VPS access

You will lose access to Exness VPS if you fail to meet a specified trading volume (or the equivalent in any currency/asset) over a 30 day period, 90 day period, or 180 day period. Log in to your Personal Area to confirm the required trading volume for your account.

Only orders from Real accounts are considered for trading volume criteria and not Demo accounts.

Only one time period criteria is needed to keep Exness VPS access. 

Breaching the Exness VPS terms of use can also result in losing Exness VPS access.

As there are limited amounts of Exness VPS on offer, we can only maintain this feature for active and compliant users. Learn more about how to calculate traded volume in lots to better understand how to meet the trading volume criteria.

If you fail to meet any of the trading volume criteria for 30 consecutive calendar days, your VPS will be terminated with all your VPS user data cleared and irrecoverable.

VPS inactivity warnings are sent periodically over 30 consecutive calendar days (day 20, 28, 29, and 30 specifically). If the required criteria are still not met, the VPS is terminated. Pending orders do not contribute to total trading volume.

Inactive / Idle VPS

You must log in and trade from the VPS with an account linked to the login registered to the VPS within 5 days of VPS being granted. If this criteria is not met, you will receive warnings on day 3 and day 5 before VPS termination (Pending orders do not count).

The VPS must not be idle for more than 30 consecutive days. You must log in and trade from the VPS at least once every 30 days or the VPS will be terminated, regardless of whether you meet the 90 or 180 day criteria. If this criteria is not met, you will receive warnings on day 27 and day 30 before VPS termination (Pending orders do not count).

For example:

The VPS is issued on 1st June 

Only orders from Real accounts are considered for inactivity criteria and not Demo accounts.

1. The client logs in and trades using the VPS on 4th June (within 5 days from the VPS issuance date).
2. The client must log in and trade again using the VPS between 5th June to 4th July (30 days since the last trade from the VPS) and following intervals.

How to restore Exness VPS

You are welcome to reapply for Exness VPS whenever is most convenient for you; by meeting the Exness account criteria, and then following the same steps as when you apply for Exness VPS. Please note that only trading volume is considered for qualifying criteria when reapplying for Exness VPS.

When Exness VPS is terminated, all user data contained within the virtual computer is deleted, including any saved Expert Advisors, timezone preferences, and custom passwords. User data cannot be restored and is permanently lost.

Terms of use

• VPS suspension
• Provision of Services

The terms of use for the VPS service are very important to understand to ensure a positive experience for the user.

Users found in breach of the terms of use may receive a 24-hour notification before their VPS is terminated. These users may also be barred from applying for the Exness VPS service again. For more, please refer to the client agreement (section 2.9).

Responsibility

The user is responsible for the required internet access and hardware necessary to operate a VPS account. Exness provides the user with a VPS container, which includes pre-installed MetaTrader 4 and MetaTrader 5 trading platform software.

Exness is responsible for monitoring the uptime of the MT servers the user’s MT terminal connects to. Exness is not responsible for monitoring the correct functioning of the user’s MT terminal, as this remains the responsibility of the user including but is not limited to:

• The MT terminal’s connection to the server
• MT terminal restarts
• Running status of the user’s Expert Advisors

Liability

Exness is not liable for losses which may occur as a result of an inability to access the VPS service, or as a result of connectivity issues between the MT terminal and Exness server. Further, Exness is not liable for losses occurring as a result of trading scripts (Expert Advisors, etc) installed in the VPS, including those that have been installed incorrectly and/or with assistance from Exness Support.

It is the responsibility of the user to contact Support in a timely manner to resolve any issues. While any resolutions are in progress, the user is expected to take appropriate action pertaining to their trading strategy, and the current status of their container or MT terminal. Support may not be able to respond instantly to issues arising from the use of the VPS service, so do allow a reasonable amount of time to address a query or issue. Your satisfaction is our highest priority but the nature of timezones, connectivity and so on can challenge or limit our ability to respond.

Unacceptable Use

Exness VPS should only be used for trading with the Exness server. Exness VPS may not be used in any manner that constitutes an unacceptable use, including but not limited to use that may be unlawful, illegal, or inappropriate. For more, please refer to the client agreement (section 2.9).

VPS suspension

If you fail to meet any of the qualifying criteria required to maintain Exness VPS, the VPS service will be terminated; all VPS user data is cleared and irrecoverable in the process.

Learn more about calculating traded volume in lots to avoid failing to meet these criteria.

Warnings are sent periodically over 30 consecutive calendar days (day 20, 28, 29, and 30 specifically). Pending orders do not contribute to total trading volume.

Provision of Services

Exness provides the user with a VPS container that includes pre-installed MetaTrader 4 and MetaTrader 5 client software.

Exness is required to perform critical and non-critical server maintenance periodically; Exness VPS may not be available during maintenance. Exness will communicate scheduled maintenance to users ahead of time, and try to keep maintenance outside of core market hours. However, Exness reserves the right to perform critical updates at any time and without notice.

Exness advises closing open trades before market close on Friday if maintenance is scheduled, especially with EAs and/or other automated trading applications running.

The user acknowledges and confirms that Exness shall not be held liable for any failure of the VPS service, including but not limited to power failures, technical failures, system failures, or any other failure of technical nature.

The user acknowledges that VPS hosting is controlled by a third party and Exness shall not be liable for any failures in relation to the VPS hosting.

Troubleshooting

For a number of troubleshooting topics, we recommend following the link to our VPS troubleshooting article if:

• You cannot log into the VPS
• You have forgotten your VPS password
• The VPS service is slow or not responding
• There is an error with the number of trading platforms available in the VPS
• You want to change the default language of the VPS

Alternatively, follow the link if you need support enabling FX Blue Expert Advisors in your VPS.