• Partners
  • Copy Trading
  • Portfolio Management
  • Join Exness
    En العربية বাংলা Español Français हिंदी Bahasa Indonesia 日本語 한국어 Português ไทย اردو Tiếng Việt 简体中文
    • Partners
    • Copy Trading
    • Portfolio Management
    Join Exness
    1. Exness Help Center
    2. Trading
    3. FAQ

    FAQ

    • Are Expert Advisors (EA) available for mobile platforms?
    • Can I change the platform used with my trading account?
    • Can I open many platforms and trade on a single device?
    • Does Exness charge fees on orders held overnight?
    • Can I speed up MetaTrader performance?
    • How does currency convert when calculating profit/loss?
    • How do I make the ask line appear on charts in MetaTrader?
    • What can close my orders automatically?
    • What is the default timezone set for MetaTrader?
    • What is the minimum amount needed to start trading?
    • Where do I find archived orders?
    • Why did my order open with a negative balance?
    • Why does broken text appear after language change in MT4?
    • Why does the trading calculator sometimes disable leverage?
    • Why is spread different between the website and MetaTrader?
    • Why is the "New Order" button gray in my trading platform?
    • Why is the margin required so high for my order?
    • Why was my pending order not executed?
    • Can I change the timezone set in MetaTrader?
    • Why do I need a proxy server address when installing MT4?
    The information on this website may only be copied with the express written permission of Exness. General Risk Warning: CFDs are leveraged products. Trading in CFDs carries a high level of risk thus may not be appropriate for all investors. The investment value can both increase and decrease and the investors may lose all their invested capital. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs.

    © 2008—2025. Exness

    The Exness Group operates numerous entities including:

    E​xness (SC) LTD ​is a Securities Dealer registered in Seychelles with registration number 8423606-1 and authorized by the Financial Services Authority (FSA) with license number SD025. The registered office of E​xness (SC) LTD is at 9A, CT House, 2nd Floor, Providence, Mahe, Seychelles.

    Exness B.V. is a Securities Intermediary registered in Curaçao with registration number 148698(0) and authorized by the Central Bank of Curaçao and Sint Maarten (CBCS) with license number 0003LSI. The registered office of Exness B.V. is at Emancipatie Boulevard Dominico F. “Don” Martina 31, Curaçao.

    Exness (VG) Ltd is authorized by the Financial Services Commission (FSC) in BVI with registration number 2032226 and investment business license number SIBA/L/20/1133. The registered office of Exness (VG) Ltd is at Trinity Chambers, P.O. Box 4301, Road Town, Tortola, BVI.

    Exness ZA (PTY) Ltd is authorized by the Financial Sector Conduct Authority (FSCA) in South Africa as a Financial Service Provider (FSP) with registration number 2020/234138/07 and FSP number 51024.

    Exness (KE) Ltd is registered in Kenya with registration number PVT-LRUDJJB and is regulated by the Capital Markets Authority in Kenya as a Non-dealing Online Foreign Exchange Broker under license number 162. The registered office of Exness (KE) Ltd is at the Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi.

    The entities above are duly authorized to operate under the Exness brand and trademarks.

    The information on this website may only be copied with the express written permission of Exness. General Risk Warning: CFDs are leveraged products. Trading in CFDs carries a high level of risk thus may not be appropriate for all investors. The investment value can both increase and decrease and the investors may lose all their invested capital. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs. Learn more.

    © 2008—2024. Exness