These are some of the most common rejection errors, but other errors may also appear depending on market conditions and order settings.
Why did this happen?
You may see these errors when a trade request cannot be processed under the current market or account conditions. The main reject reasons are:
- Price uncertainty
- Invalid request
- Equity Protection Reached
These errors can happen when the platform cannot process or execute your order under current conditions.
This may be caused by:
- Fast-changing or unstable prices
- Low liquidity in the market
- High market volatility or news events
- Market opening, closing, or rollover periods
- Order details that cannot be processed as submitted
- Order size or total exposure being too high
How to solve this error?
Try these steps:
- Wait a moment and submit the order again when market conditions are more stable.
- Check the economic calendar for high-importance news.
- Check trading hours and holiday market hours for the instrument.
- Review your order details before submitting the request again.
- Review your open positions, order size, and overall exposure.
If the issue persists, open a ticket in the support hub for assistance.